Job openings INDIABIZFORSALE.COM
Customer Support Executive
Job Description
In this role you will be responsible for training and on-boarding new customers and managing customer relationships through their entire life cycle. We are looking for superior communication skills, people’s person and a positive attitude.
Responsibilities and Duties
- Provide support and ad-hoc training to customers who use IndiaBiz platform, replying to inbound queries
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades
- Aid the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
- Attend and present IndiaBiz at relevant meet-ups, conferences/exhibitions time to time
- Thorough knowledge of (or eagerness to learn about) IndiaBiz platform and services (investment banking related)
Key Skills
Communications, Relationship Management, Basic Computer Skills
Required Experience and Qualifications
- Great interpersonal and relationship-building skills
- High levels of work ethic
- Good verbal and written communication skills
- Customer service experience and a customer-centric attitude
- Some B2B sales experience would be an added advantage
Employment type : Full-time
Location : Ahmedabad
Salary : not disclosed
Frontend Developer
Requirements
- Strong in HTML, HTML5, DOM concepts
- Strong knowledge in Javascript
- CSS, JQuery, Bootstrap, Box Modeling, Grid System, CSS animations
- Responsive Design, Cross browser/device development
- CSS-Grid, Flexbox -- good to have
- OOJS - Object oriented Javascript
- JSON, Yaml Representation
- Browser events, internal behaviors (Reflow, Repaint)
- Templating frameworks - Handlebars, mustache
- MV* Framework
- REST API knowledge
- Competent with design concepts
- Knowledge of version control systems (Git)
- Modular programming, Use of NPM Components
Qualifications
- Post-Graduate/ Graduate Degree in Computer Science
- 1 to 3 years experiences (preferably in product based company)
Employment type : Full-time
Location : Ahmedabad
Salary : not disclosed
Thank you for showing interest in being a part of indiabizforsale.com.
Please forward us your latest resume on [email protected] and we will get back to you.